Shipping policy

Shipping Policy
Shipping Costs:
Shipping costs are calculated based on the weight of your order and your shipping destination.
You will see the total shipping cost before completing your purchase.

Tracking Your Order:
Once your order is shipped, you will receive a tracking number via email allowing you to monitor its progress on the Shop website.

International Order Tracking:
Due to the rapidly changing international shipping landscape as related to COVID-19, international transit times may be extended.

We ship worldwide, with the exception of the following countries: Cuba, Falkland Islands, Iran, North Korea, Russia, Somalia, Sudan, & Ukraine. We also provide full door-to-door tracking updates for 32 countries (including the US).

Full tracking is provided for the following countries: Australia, Austria, Belgium, Canada, Croatia, Denmark, Estonia, Finland, France, German, Gibraltar, Great Britain, Greece, Hong Kong, Hungary, Ireland, Israel, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, Spain, Sweden, & Switzerland.

For any countries not listed above, tracking will stop once the package is handed over to the country’s international carrier. For these countries, we do not receive additional tracking updates or delivery confirmation, therefore we are not liable once they have been transferred to the international carrier.

Delivery Addresses: 
Please ensure your shipping address is accurate at checkout.
We are unable to ship to PO Boxes for expedited shipping options.

Delivery Timeframes:
Domestic Orders: Economy is the most cost-effective shipping method we offer. A combination of shipping services is used (based on destination) to ensure your packages are handled as efficiently as possible. It is best used with customers who aren’t in a rush to get their products delivered. Transit time averages 2-6 business days within the contiguous United States.

**Economy transit times are not guaranteed & may increase during the Winter Holiday season.**

International Orders: Ship time ranges from 1-4 weeks depending on proximity to Detroit, MI & the destination country’s policies related to international shipments in the wake of COVID-19. Due to the rapidly changing international shipping landscape as related to COVID-19, international transit times may be extended.

Important Considerations:
Weather Delays:
We cannot be held responsible for shipping delays caused by weather conditions.

Address Issues:
If an incorrect address is provided, additional shipping fees may apply to re-ship the order.

For further questions regarding your order or shipping, please contact our customer service team at CustomerService@InkIrony.com.